Sat. Dec 21st, 2024

monday sales CRM Reviews 2022: Details, Pricing, & Features | G2

What is monday sales CRM?

With monday sales CRM, you can organize and streamline all your work, and make sure each of your clients gets the individualized treatment they deserve. Choose the best view to track your client relationships, how many deals each customer success representative has, or any other report that will help you work better.
Built on top of monday.com Work OS, monday sales CRM empowers business owners and sales teams to manage all aspects of their sales cycle and customer data in one centralized place.
The platform gives sales teams full control over their sales pipeline, allows them to manage contacts and accounts, streamlines post-sales processes and sales enablement, and lets them build no-code customizable dashboards to easily see the whole picture.

monday sales CRM integrates with most sales apps and tools to ensure work is done as efficiently as possible.

Built on top of monday.com Work OS, monday sales CRM is a no-code, customizable solution that empowers managers and sales teams to take control of their entire sales cycle – from lead capturing and sales pipeline management to post-sales management like client projects and client onboarding – all on one centralized platform. monday sales CRM is an ideal solution for small- to medium-sized businesses, it is also a perfect match for small business owners, sales managers and teams.
monday sales CRM Reviews, Demo & Pricing - 2022
monday sales CRM enables sales teams to create no-code automations to significantly reduce repetitive manual work that takes time away from focusing on customers. They can capture leads from any source and centralize them in one place. As expected from any reliable CRM, they can manage their contacts’ information, track every deal’s status, grow lasting customer relationships, and more. Managers get a full overview of their entire sales team’s capacity and progress with no-code dashboards that they can easily build themselves. The interface is visually pleasing and incredibly intuitive to use, which makes it easier for teams and managers to adopt it. If other teams like legal, finance, IT, and marketing use monday.com Work OS, sending documents for approval and doing other important processes can be run unhindered within the platform which means more efficient work processes and cross-department collaboration.
What do you like best about monday sales CRM?

The best thing about Monday.com is that it’s very easy to use and you can customize templates according to your needs.

You can easily access your team’s progress, delays and escalations.Review collected by and hosted on Online Sales Review

I’m a very visual person, so Monday makes it easy for me to see things at a glance! I love being able to color code groups, and set up the deals so that it tells me how close I am to my monthly goals. Also–the llama farm is hilarious!

What do you dislike about monday sales CRM?

The cost of Monday.com is a bit high other than everything is perfect.Review collected by and hosted on Online Sales Review

The thing that I dislike about Monday is you get notifications for every little thing and you can’t turn off individual notifications. The other thing is that when I set it up to notify me to follow up with someone, it says “follow up with this person” but doesn’t tell me who it is so I have to click the link to open it. I’d like to know who I need to talk to at a glance! I’d also like to be able to use multiple accounts with a single email address for the business.

Monday Sales CRM: Review & Comparison in 2022

What problems is monday sales CRM solving and how is that benefiting you?

Monday.com is benefiting me in the following ways:

1. Best CRM for sales purposes. The team can easily update the status of their work through the Mobile app, desktop

2. Allow us to manage Sale Pipeline and customize it according to our needs.

3. A wide variety of templates are there for the sales process

4. The integration with other software is the best part. I can easily download Board into Excel and can present or share it with others.

Pros

“It has been great, the template library makes it so easy to see how other companies use Monday and find layouts that work best for you.”
“Awesome CRM for clients and internal organization.”
“Monday allowed us to input all useful data into one software. I am so grateful for it.”
“It has been a great experience for us using monday.com.”

Cons

“Some softwares try to “do it all” and in the process get clunkly and confusing.”
“This removes the problem of having duplicate calls to our customers. It is bad customer service to call a prospect more than once.”
“Hard to prioritise jobs. Hard to get a sense of everything not done for one contact.”
“When navigating the user-interface, it can have lagged. Its desktop version for mac is troublesome as compared to the online version and is annoying.”

Features

CUSTOMER SUCCESS FEATURES
  • Activity Dashboard
  • Task Management
  • Activity Tracking
  • Reporting/Analytics
OTHER FEATURES
  • Reminders
  • Customer Database
  • Alerts/Notifications
  • Customizable Reporte
  • Pipeline Management

Plans & Pricing

The CRM system cannot be purchased separately. However, it does come for free with every available plan.

All plans have iOS and Android apps and feature an 18% discount if you choose annual billing at checkout. Also, each plan has a 14-day free trial that you can use to give it all a try. If you’re aiming to only use the CRM, the Basic plan should be sufficient. However, if you’re also using a different project management tool, you may want to consider changing it to monday.com, since this will be highly convenient both in terms of usability and price.

Individual
$0
/mo
Free Forever
Basic
$10
/mo/seat
14-Day FREE Trial
Standard
$14
/mo/seat
14-Day FREE Trial
Pro
$24
/mo/seat
14-Day FREE Trial
Enterprise
Request a Quote
14-Day FREE Trial

Individual

Store and visualize your own contacts with up to 2 team members and up to 1,000 contacts
as well as web forms to capture leads. This plan is free forever.

Basic

The basic plan is $10/seat/mo and is recommended to small teams who simply need to take care of everyday operations. The plan includes unlimited boards and free viewers, 20 types of columns (used to visualize your projects), shared whiteboard and documents, embedded forms, 5GB storage, and two-factor authentication.

Standard

The Standard plan is $14/seat/mo and is recommended to small teams that need to visualize, track, and improve their projects. The plan includes all the Basic features and also timeline and calendar views, advanced search, customizable forms, guest access, integrations, 20GB storage, and 250 automated actions.

Pro

The Pro plan is $24/seat/mo and is recommended to organizations with multiple teams who need to control complex workflows and operations. The plan includes all the Standard features and also custom tags, private boards, time-tracking and workload visualization, 25,000 automated actions, 100GB storage, and Google authentication.

Enterprise

The Enterprise plan is a custom solution recommended to large organizations with established processes and operations. In addition to the Pro plan features, you also get access to advanced reporting and analytics, as well as in-depth, tailored onboarding for your team members.

Ease of Use

monday sales CRM is extremely easy to use. One of its biggest advantages is that you get to visualize all of your work through multiple views, which lets you identify both high-priority tasks and issues extremely quickly. The tool has absolutely no learning curve, save for automation features. However, these are advanced mechanics that require experience and aren’t related to CRM. If you’re planning to give Monday sales CRM a try through the free trial, which is highly recommended, note that the CRM board is called “Lead Management”.

 

By andrew

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