Lime CRM Reviews 2022

Great support, great technical team and excellent opportunities to develop on your own.

Användarvänligt och ett väldigt bra CRM verktyg för att samla alla information som ska vara lätt att komma åt när tex en kund ringer in och har frågor. Snabb support

That Lime is easy to use and adaptable to all kinds of situations. And of course, the search functions and the really easy and clever connection to Outlook.

Simplicity. The focus on the relevant information keeps hands on the right issues and collects easily the available information into the database as you don’t have to worry about all the “nice-to-have” information fields.

Lime is very user friendly and we have adjusted the system after our needs. As an administrator, I can easily add/remove fields etc. I like the look of Lime compared to other systems.

What do you dislike about Lime CRM?

A little old looking, but the function weights up for it.

Its sometimes not possible to link information between the different tabs.

The lack of visual, graphic presentation is evident once you continue to use the program for a longer period. You can tweak go-arounds for some, but not all needs.

Not that much, but it doesn’t always seem logical when you do changes as an administrator.

I want a more role base desktop-client. It would also be great to be able to place your fields in LISA wherever you like on the form layout.

What problems is Lime CRM solving and how is that benefiting you?

We are using it more like an ERP-system than a pure CRM-system. For us, it covers all business processes in a perfect way.

We can keep track of our business, and the system gives us a lot of valuable data that tells us that we are on the right way.

Taking care of the systematic approach at the customer interface. The definitive benefit is the simplicity compared to our earlier solution that tried to answer too many targets at the same time. Also rather easy to to customize as a main user.

Sales, Support and overview managment

Lime CRM is my primary business tool.

Features

CRM FEATURES

• Segmentation
• Calendar/Reminder System
• Contact Management
• Interaction Trackin
• Lead Management
• Task Management
• Email Marketing
• Document Storage
• Mobile Access
• Marketing Automation
• Quotes/Estimates
• Territory Management
• Lead Generation
• Internal Chat Integration

Pros

“It is a great tool for aggregation all fan activites and touchpoints as well as making the marketing departements more professional.”

“Fastsearch” in excellent, you can find everything that is in system.”

“We had fairly good order in our old system, but now it’s great and getting better.”

“I really enjoy using it and would recommend it to anyone with customers.”

Cons

“I find the setup with possible choices to be a bit hard, but I think that the setup is made in cooperation with my employer.”

“Im missing some of the features that are available on the desktop version (pc) that doesn’t appear in the web based application.”

“Support has come down past two years a lot, everything seems to take time. Browser version is bad, can’t use it.”

“Some problems when connecting teams or group of people to the projects.”

Pricing

Starting From: 

€60.00 /month

Pricing Model: Per User

Yes, has free trial

No free version

PRICING DETAILS (Provided by Vendor):

Lime CRM is offered at €60 per month per user. Free trial is available. All our subscriptions include a service agreement.