Fri. Dec 20th, 2024

GreenRope

What is GreenRope?

GreenRope Complete CRM and marketing automation delivers a comprehensive solution to help your entire team drive real results. With sales, marketing, customer service, and operations all built-in to the same system, you become a lean, data-driven organization with a complete 360-degree view of the customer lifecycle. Increase collaboration, drive sales, build better relationships, and create optimized omnichannel customer experiences.
GreenRope is an all-in-one, complete CRM, marketing automation, and customer service solution designed for businesses doing big things. GreenRope combines sales, marketing, and operations into one, highly customizable software solution built for your business.
GreenRope includes advanced marketing automation capabilities, drag-and-drop customer journey mapping, sales force automation, customer service tools, and a tool box of other features to help manage and operate your business.
GreenRope is a company built around providing exceptional value to our customers. Since we started in 2008, we have evolved from being one of the first email marketing service providers to being the first, truly Complete CRM on the market.
Combining sales, marketing, and operations in to a single platform, GreenRope inspires collaboration with your clients, vendors, and employees and we live this collaborative culture, listening to people like you to build what YOU want to run your business.

GreenRope’s Complete CRM helps business owners, sales managers and marketers bridge the gap between departments and make data accessible throughout, so your business runs smoothly and effectively with all the information a team needs to better target and serve their leads and customers.

What do you like best about GreenRope?

GreenRope’s primary perk is their incredibly knowledgeable and experienced customer service team. I always have someone to chat with or speak to when I need them most and that is paramount with software that timing is so important. I feel heard. In addition, they are constantly improving the platform, which gives so much confidence and peace of mind that the software will get even better over time. The system is astonishingly versatile in that my colleagues ask if there is a way to complete a specific goal and I ask which way they prefer out of the many!

The automation – so many features to create custom automations. Tried all the big guys – none compare to the feature set. You can automated and different levels.

The overall abilities it has is great–from creating e-blasts, journeys, workflows, and more. It’s a well-rounded software with automation abilities that would cover the backend needs of a growing business.

Chat support is immediate if I have any questions. There is a ton of documentation and helpful videos. Questions always answered!

GreenRope is one of those gems you are surprised to find. I like the many different facets that it offers to startups, especially the reasonable pricing.

What do you dislike about GreenRope?

Overall, GreenRope’s system includes many complex features that typically go off without a hitch. While it can seem a little rough around the edges, a platform with such a wide range of capabilities will always have a few growing pains. The nice part is their willingness to address the parts that need the polish. I have not come across any crippling or major limitations to the system as I continue to attempt to push it to its limits.

It takes a different mindset learning how data is organized around groups and not contacts – but once you get it – it’s powerful. The online training needs to be updated – it is a little old.

The main thing that comes to mind is the interface is outdated. Otherwise, not having the Easy Builder be able to communicate with the Emailer gets frustrating at times.

I have been using it for years and haven’t yet tapped into its full potential! There is a lot to learn. I think having an employee dedicated to GR is the best option.

I would like to have more contacts in the starter pricing.

What problems is GreenRope solving and how is that benefiting you?

Previously, we were using Constant Contact in their cookie cutter template systems. When I joined the company and started using it, the limitations in both email customization and contact management were glaring. GreenRopes ability to accurately maintain large and many contact groups has solved a ton of organizational issues along with contact targetting capabilities. I am able to segment marketing targets to such a degree that we’ve had a massive reduction in unsubscribes due to being able to deliver relevant content to the right people.

Time. Spend less time in many areas, email, follow-up, and project management because of the various workflows and Task automation. Better communication results with our donors and staff.

The automation aspect of Marketing alone benefits me most. Before having a CRM, I would have to constantly schedule e-blasts, and manually send e-blasts based on the engagement of our audiences, but having a CRM, the automation ability frees up a lot of time and effort so I can focus my attention on other priorities.

More explanation about journeys which are an important part of email marketing right now.

Features

CRM FEATURES
  • Interaction Tracking
  • Activity Dashboard

Pros

“Everyone I’ve worked with at GreenRope is amazing. They’ve operated promptly and professionally when helping us solve our issues.”
“I like that this software includes everything you need in a CRM all in one place. It allows you to seamlessly manage your marketing, social media, sales, and client projects all from GreenRope.”
“GreenRope is an excellent solution for any organization that is looking to increase efficiency, improve viability and streamline operations.”
“I like the easeability of tracing contacts and all the options you have when adding details about new contacts.”

Cons

“Slow, awkward layout, cloud based, no way to store data locally. I was forced to use this setup with another service, I would not use it otherwise.”
“Not a whole lot, Im just having trouble navigating around it, there are a couple different areas I get confused and can not figure out where the location is.”
“HATE how you create add company information to a client and it does not automatically update the company if you do not add company.”
“Our problem before GreenRope is that we are a small business with high volume of records.”

Pricing

Starting From: 

$99.00 /month

Pricing Model: Flat Rate

Yes, has free trial

No free version

PRICING DETAILS (Provided by Vendor):
14 day free trial with every plan! Each plan includes unlimited users, unlimited emails, and all features. Starter – 500 contacts – $99/month Essential – 2,000 contacts – $199/month Pro – 5,000 contacts – $299/month Premium – 10,000 contacts – $399/month Powerhouse – 15,000 contacts – $499/month Supreme – 25,000 contacts – $599/month Ultimate – 50,000 contacts – $799/month *Custom plans available for over 50,000 contacts

By andrew

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