What is GreenRope?
GreenRope’s Complete CRM helps business owners, sales managers and marketers bridge the gap between departments and make data accessible throughout, so your business runs smoothly and effectively with all the information a team needs to better target and serve their leads and customers.
What do you like best about GreenRope?
GreenRope’s primary perk is their incredibly knowledgeable and experienced customer service team. I always have someone to chat with or speak to when I need them most and that is paramount with software that timing is so important. I feel heard. In addition, they are constantly improving the platform, which gives so much confidence and peace of mind that the software will get even better over time. The system is astonishingly versatile in that my colleagues ask if there is a way to complete a specific goal and I ask which way they prefer out of the many!
The automation – so many features to create custom automations. Tried all the big guys – none compare to the feature set. You can automated and different levels.
The overall abilities it has is great–from creating e-blasts, journeys, workflows, and more. It’s a well-rounded software with automation abilities that would cover the backend needs of a growing business.
Chat support is immediate if I have any questions. There is a ton of documentation and helpful videos. Questions always answered!
GreenRope is one of those gems you are surprised to find. I like the many different facets that it offers to startups, especially the reasonable pricing.
What do you dislike about GreenRope?
Overall, GreenRope’s system includes many complex features that typically go off without a hitch. While it can seem a little rough around the edges, a platform with such a wide range of capabilities will always have a few growing pains. The nice part is their willingness to address the parts that need the polish. I have not come across any crippling or major limitations to the system as I continue to attempt to push it to its limits.
It takes a different mindset learning how data is organized around groups and not contacts – but once you get it – it’s powerful. The online training needs to be updated – it is a little old.
The main thing that comes to mind is the interface is outdated. Otherwise, not having the Easy Builder be able to communicate with the Emailer gets frustrating at times.
I have been using it for years and haven’t yet tapped into its full potential! There is a lot to learn. I think having an employee dedicated to GR is the best option.
I would like to have more contacts in the starter pricing.
What problems is GreenRope solving and how is that benefiting you?
Previously, we were using Constant Contact in their cookie cutter template systems. When I joined the company and started using it, the limitations in both email customization and contact management were glaring. GreenRopes ability to accurately maintain large and many contact groups has solved a ton of organizational issues along with contact targetting capabilities. I am able to segment marketing targets to such a degree that we’ve had a massive reduction in unsubscribes due to being able to deliver relevant content to the right people.
Time. Spend less time in many areas, email, follow-up, and project management because of the various workflows and Task automation. Better communication results with our donors and staff.
The automation aspect of Marketing alone benefits me most. Before having a CRM, I would have to constantly schedule e-blasts, and manually send e-blasts based on the engagement of our audiences, but having a CRM, the automation ability frees up a lot of time and effort so I can focus my attention on other priorities.
More explanation about journeys which are an important part of email marketing right now.
Features
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Interaction Tracking
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Activity Dashboard
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Pros
Cons
Pricing
$99.00 /month
Yes, has free trial
No free version