Wed. Dec 18th, 2024

Ringy (formerly iSales)

What is Ringy?

The CRM built on what matters most – communication! Conversations drive sales. Ringy handles them for you. Turn calls into customers with an automated sales team in your back pocket. Ringy is a complete CRM designed to support your team, enhance performance, and bridge the gap between lead nurture and deal closure. With Ringy, growing businesses get state-of-the-art CRM features at a competitive price.
Ringy (formerly iSalesCRM) is a cloud-based customer relationship management (CRM) solution that helps small to large enterprises manage leads, improving sales operations. It comes with an administrative dashboard, which enables users to categorize inbound/outbound calls as rescheduled, referral or new leads based on clients’ onboarding status.
Ringy allows businesses to contact prospects via SMS or email drips and monitor response rates using actionable analytics. Managers can automatically store lead data in a centralized database and assign follow-up tasks to specific sales representatives. Additionally, organizations can utilize the voice over internet protocol (VoIP) module to conduct conference calls and forward ongoing calls to specific sales agents.
Ringy facilitates integration with various third-party applications such as Facebook, Google Maps, Zapier, Google Calendar and more. Pricing is available on monthly subscriptions and support is extended via an inquiry form.
What do you like best about Ringy (formerly iSales)?

I like being able to do my job within compliance without having to do a whole lot of extra work. With ringy my day to day tasks don’t take as long since ringy does a lot of the work!

Ringy has a very easy-to-use interface that is pleasing to the eye. The texting option is also a fantastic feature, whether you are reaching out to one or hundreds of people.

Easy to use , Marketing Automation, Increased CPA, Local Presence dialing. iSalesCRM has made the sales process simple and effective. Brad also is always ready to answer your questions and makes all the difference in the world. The software is full of features and is always adding new and better ones to continue to improve and have an edge on its competitors. It is definitely responsible for my success and I recommend to everyone.

iSales is intuitive and very simple to use. The learning curve is very quick. With their training videos and tutorials, I was able to understand the software’s abilities very quickly. The more I use it the more I find that it is able to do. Automation of simple tasks is a HUGE time saver. Keeps things running so nothing falls through the cracks. They are very responsive for support and make regular improvements.

The follow up process, and the pipeline feature. I’m able to call more leads with the pipeline feature and connect with more leads. Also adding a vendor to Ringy is very simple.

Review collected by and hosted on Online Sales Review

What do you dislike about Ringy (formerly iSales)?

I think Ringy demands a lot of bandwidth or demands a lot from my computer I can’t tell which but when making calls I get a lot of glitches such as incomplete dials, displaying the wrong name but dialing the correct number, taking a longer amount of time to dial a person. It varies but since I quit using a basic laptop and started using my gaming computer and buying a better wifi chip Ringy seems to work nicely. However for 100+ per month you would hope that it would work better across most computers and internet providers.

Ringy does crash from time to time without reason and can lag on various tasks. Carrier violations also welcome a large headache when trying to reach specific people.

There is nothing I can say that I dislike about iSalesCRM. I recommend this software for all sales agents

Mobile interface is still clunky. They recently came out with a mobile app but it doesn’t have great functionality yet. With how quickly they make updates, it will likely get there pretty quickly, but it’s not there yet. Notifications can be a pain (getting texts for each individual lead when a list of 1,000 names is uploaded).

There really isn’t anything that I don’t like. The one thing that I would say is sometimes you are in the pipeline and it calls the same 3-4 numbers over and over again without you knowing.

What problems is Ringy (formerly iSales) solving and how is that benefiting you?

COMPLIANCE was such a problem when I first started my sales job. Hard to see if things are getting flagged or just not getting to my lead. Ringy watches all of that for me and even lets me know who was flagged, what message was flagged and even has tips on how to not get flagged. Ringy makes it easy.

As of writing this, it would seem that Ringy is working towards finding solutions to the constant carrier violations and TPAC laws that are set in place. It is an issue that handicaps the entire industry, but Ringy appears to be looking for ways around this.

iSalesCRM has automated my marketing and prospecting efforts giving me more time to focus on sales.

People don’t fall through the cracks nearly as much. I’m able to quickly see where everyone is at and what contact points are needed. The ability to customize disposition tags and automated actions allows me to have the CRM working the way I want it to.

 Features

SALES TRACKING FEATURES
  • Lead Management
  • Interaction Tracking
  • Task Management
  • Reporting/Analytics
  • Sales Pipeline Management
  • Activity Dashboard
  • Alerts/Notifications
  • Customizable Reports
  • Email Templates
  • Third Party Integrations

Pros

“I really like the automation. It’s nice that customers are contacted with out having to do anything.”
“I love how it helps with day to day activities. It is the most important software that I use on a daily basis.”
“The service is great and much better than other CRMs I have used in the past. It gives me the ability to follow up with leads without even thinking about it.”
“This application has been 98% reliable, which is better than most humans.”

Cons

“New software, problems and glitches are going to happen and I understand that.”
“Customer service is terrible, they don’t answer questions or address problems you have.”
“Maybe some type drop down that will filter and reposition the dial list. It is frustrating to the time of inbound calls all they are all mixed in the outbound calls.”
“The isales crm system can be very sluggish at times.”

Pricing

Starting From: 

$99.00 /month

Pricing Model: Flat Rate

Yes, has free trial

Yes, has free version

PRICING DETAILS (Provided by Vendor):
Ringy offers a 14 day free trial, after which the software is available for $99 per month. Pay as you go pricing with no contracts, cancel anytime.

By andrew

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