What is Efficy CRM?
What do you like best about Efficy CRM?
Efficy CRM is very easy to use for vendors, it has great an accessibility to give knowledge to products and thus be able to have large extensions of companies at a lower cost, it has digital documents for customers and offers knowledge about business processes, in addition to its is very user friendly and t is a service that offers support to establish better relationships with your potential clients.
It is a very good application to create files for each registered client since it allows a configuration where you can obtain all their capacities and records, this helps to get everything organized and allows you to know everything about the clients, to know what they can grant to improve the projects and know how they can improve business processes, it also has a very affordable price which allows you to use this service more frequently and adapts very well to any requirement you need, apart from allowing you to send documents in a very easy and simple way by email either photos, videos and files.
Efficy CRM is a service that provides clear visibility in the commercial channel because it offers functions that are useful for the sales process and sales follow-up, which are: customer management, it has a powerful search engine, uploads, digital documents and campaign management, Efficy supports help you improve your sales with your clients and increase the campaigns of your projects with better designs and more features included, it also has an amazing interface which has a high network connection. Fast due to the great browser it contains and it has very detailed information about the service, how to use it and what benefits it can offer.
Efficy permet une meilleure communication entre les collègues et les services, une meilleure gestion de la clientèle.
What do you dislike about Efficy CRM?
Efficy CRM this type of platform has not had any problems or inconveniences up to now, it has always given us very good results and has allowed us to get more involved every day in our range of products and services. Efficy CRM works 100% in terms of its operability.
We have had a problem with their technical support since it is poorly developed because its response very slowly and does not solve problems instantly, which is a nuisance and attracts delays because it does not give you any response and one certain occasion it can waste time. Apart from that, its search engine is a bit outdated since it is a bit slow when using it and sometimes its use gets stocks, which means that the search is not found properly.
Efficy is a very advanced platform, which leads users without knowledge to have confusion when using it because it offers son many functions that they tend to confuse, which is why this system must be known very well so that it can be used properly for your needs also the configuration of creating customer profiles is usually a bit complicated since it contains several functions that offer you to create profiles but each one grants different characteristics so this can waste time and confuse you for not knowine which oneto choose and whichone be betterto create the profiles.
Some of the technical problems that you have presented is that when you work with large
amounts of files whether videos, images or presentations your system locks up a lot, your
cost is quite high compared to many CRM platforms that compete with Efficy.