Fri. Dec 20th, 2024

ClientTether.com

What is ClientTether?

Easy-to-use & deploy franchise CRM & sales automation platform that boosts lead conversions by 2-3X * Automate lead response w/ text, email, calls, cross-team communication, & contact reminders * Streamline client engagement post-sale to stay connected, request online reviews, and ask for referrals. * Build, send, e-sign quotes & proposals * Track activity & sales analytics with our dynamic dashboards * Streamline FranDev with automated Item 23 receipts * Monitor & automate new Zee onboarding
Connect instantly with leads generated through your marketing efforts with our sales engagement automation platform and CRM. Send a personalized text message, receive a phone call, send an email or even a box of brownies within 29 seconds, when you receive a lead to maximize lead conversion. Our Franchise clients love that they can guarantee 100% lead follow-up across their networks using our platform.
Convert leads effortlessly through our automated follow-up and scheduling technology. Schedule appointments, calls, texts and emails to your customers according to your desired time frame and frequency. Also, ensure your team is following up consistently with each quote, each lost opportunity, and each converted lead.
Create long-term relationships and retain customers through our automated retention program. Engage with your clients with minimal effort from you. Schedule emails, texts, and calls, and send personalized post cards, thank you cards, brownies, golf balls, or other physical media to create a rich, omni-channel retention and re-engagement strategy.
Use our integrated proposal management tools to create beautiful proposals or quick quotes. Receive notifications when they have been opened, and when your clients have used our e-signature tools to sign and approve your job.
Automate online review management to make sure you optimize your online reputation using our reputation manager tool as well.
Our platform was designed for home service and other service franchises and businesses. Our data architecture enables franchise systems to deploy our platform out of the box without massive customization to meet their needs.

Business owners and franchisors alike love our visual pipeline and our dynamic dashboards. Track and monitor growth across lead flow, lead attribution, sales progression, activity, and close rates across multi-location or multi-unit businesses.

What do you like best about ClientTether.com?

When engaging and converting leads, Client Tether is our secret weapon! Since we’ve started using the system, our sales teams, I have seen a strong increase in the number of scheduled appointments and sold jobs. The CT support team has done a very good job helping our team implement this across our nationwide company, which is always a challenging problem. The Client Tether support team has been highly engaged with our CTO, Director of Operations and various other teams to ensure our success with the platform.

We like the ability to submit leads from our field lead generation team and have those leads automatically enter predefined action plans for contact and scheduling. We don’t use CT for anything after the appointment is booked, but I know they have a lot of features to aid in followup and sales. The people we work with at CT have been fairly responsive and willing to help adapt the product to our business.

We really like how we have a sales cycle set up in such a way that when a lead comes in to the website ClientTether gets that lead on the phone with us right away. No more cold leads that slip through the cracks due to a form submission ending up in the spam folder.

Price and reaching out to past customers.

Nathan and Dave are awesome to work. The tool does a create job of closing leads, and nurturing more to come.

What do you dislike about ClientTether.com?

Like any great tool, it takes a bit to learn how to properly utilize. However ClientTether’s team is ready to help with training and support to make it as easy as possible.

Sometimes they are a little busy and take a little longer to respond

They do not have a direct integration with Facebook yet for capturing Facebook form leads yet. They informed us that that feature is in the works but for now we don’t have that as an option.

There have been bugs that come with growth which has made it less reliable at times, but the CT team has been good about fixing things quickly to keep us up and running.

There are some features that are redundant with other software programs we use. However, the core features that we utilize are excellent and are not present in our other software platforms so Client Tether has been a strong addition to our tech stack. Our team also struggled with the initial set up process, however, the Client Tether team provided excellent support every step of the way.

What problems is ClientTether.com solving and how is that benefiting you?

The primary problem we are solving is lead engagement, lead to quote conversion and lead nurturing. Across the board, we have seen an increase in conversions and a lift in sales. Client Tether has been an excellent tool for our nationwide network of dealers who rely on the system to help convert more leads into appointments and sales

We use CT to automate client contact and scheduling to ensure that every lead get the right amount of attention and care. It also aids in scheduling with customer who prefer using text messaging which is becoming more common. This has increased our schedule rate and helped our team feel more secure when sending in leads.

My agency is testing out a new vertical and we have been driving traffic to a simple website we created. We are getting lots of leads through this niche we are going after. We are getting so many leads that we realized that we had to invest in a CRM to help manage all of those leads to help improve the close rate.

An all in one marketing plan tied into our calendaring & invoicing

How quickly you respond to a lead. How often do you follow up with a lead. How many leads do you close. Increasing the average order value per client.

Features

FRANCHISE MANAGEMENT FEATURES
  • Job Scheduling

Pros

“Great communication and care. Working from the same side of the table to enable solutions that fit our business and our customers.”
“It gives the best hone services. The client sees an instant improvement in their lead conversion rates.”
“It’s CRM SMS marketing potential is so powerful we enjoyed business in lead conversion rates. Its features are very easy.”
“Clients can call, text, and email again and again with a united effort. Inmost like if you call ones then they will call you it is very reliable for their customers.”

Cons

“The mobile site is very difficult to use, not practical.”
“It is a convenient way customers enter data through websites it is an easy way but sometimes there is a problem its franchisees needed to spend more effort to manage their online opinion.”
“We face many problems without training. This platform is confusing to learn at first after training it is very easy to use.”
“It was difficult to find a franchise of client tether.”

Pricing

Starting From: 

$99.00 /month

Pricing Model: Flat Rate

Yes, has free trial

No free version

PRICING DETAILS (Provided by Vendor):
Contact ClientTether directly for further information.

By andrew

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