Relenta CRM Is Good Option or Not in 2022

Shared email, contacts, tasks, all in a package that is extremely easy to use, the feature of sending the same message to several users and also the options of sending messages at a time set in advance by the user is something that more me taste. These features make me like it more Relevant all the functionality necessary to manage the interaction and communication with the client without the system administrator needed to run the set of applications. It is also an incredible tool for small teams to achieve and maintain productivity.

I spent 6 months looking for an email provider that gave me the flexibility I need to run a high end small concierge business in Paris managing multiple inquiries and moving those down the service pipeline until reservation and payment. This was the only system I found that was simple to use and effective. My productivity has at least doubled and client response rate is so fast the clients comment all the time. I can not imagine growing my business without it. And since then the few problems that used to arise from doing everything manually has all but vanished.

Easy interface, easy searching and from day one has organised the emails so I don’t have to. Support is very responsive when needed (thankfully not often) and you get the impression you’re dealing with passionate people rather than software robots or a call centre somewhere very remote.

Combining email and CRM into one application

What do you dislike about Relenta CRM?

Although you need a lot of work, it can be good to get a lot of input into things, like email analytics and other activities, that’s why I made 4 stars instead of 5.

Despite having most of the functionality you need, it might be nice to have some more such as email analysis and more integration with other applications, that is the only reason I make 4 stars instead of 5

Not a lot really. It works for my travel and entertainment business brilliantly.

Being web based you can’t paste in images, they need to be sent as attachments

There is nothing that I dislike. This product meets all my needs.

What problems is Relenta CRM solving and how is that benefiting you?

Keeping track of many project details & history at once.

My business has a lot of single service clients but when I’m working for them there could be many email exchanges. Keeping on top of the conversations and audit trail is something Relenta has always done well.

We evaluate at least 10 different CRM and Relenta ranked first for its ease of use, features and value for money, it allows me to switch between different projects without having to log out and start it again, I have access to Relenta through the account from my company and I love how easy it is to keep track of customer projects. Most of our work is done by email and this is where Relenta shines as it completely eliminates the need to pay and maintain our customer email lists in a separate email marketing service.

We evaluate at least the same CRM and ease of use of Atlanta, B had features, and are the default for value for money, let me go between different projects and start again without any delay, Got the way to Relenta Yard. From my company and I like how easy it is to manage client projects. Most of our work is done via e-mail, and this is where Relenta makes it clear that the need for customer service to pay and maintain our own customer’s e-mail list is completely eliminated. Various emails.

Features

CRM FEATURES

• Calendar/Reminder System
• Contact Management
• Email Marketing
• Interaction Tracking
• Internal Chat Integration
• Lead Management
• Marketing Automation
• Segmentation
• Task Management

Pros

“There is so much more but it all occurs seamlessly and without effort; so that I can focus on the business instead of the technology. The Relenta team is always brilliant and friendly.”

“Fantastic support, fast turnaround time super friendly and no-nonsense.”

“I’ve been using Relenta for a few months now, and I have to say it has been an amazing upgrade in the way I do business.”

“It is a great all around software package that makes my life much easier compared to Outlook and Excel. Getting up to speed took no time and I even have my dedicated client success manager.”

Cons

“Relenta’s big shortcoming is the lack of built-in reporting. We are forced to export contacts in Excel and generate reports there.”

“Nothing so far has been a negative. Looking forward to the relationships built with this product.”

“I was confused by some of the other CRMs and their approach and the learning curve took too long. This makes sense of organization – at least for me.”

“We tried out a few other CRM suites including some familiar names before Relenta, but frankly, they were just too difficult to learn and way too expensive.”