What is incentX?
IncentX is a cloud-based Incentive management platform that is scalable, providing tools for managing incentive programs such as commissions, rebates, royalties, billbacks, and chargebacks. It can be deployed in businesses of all sizes across industries such as Automotive, High Tech, Manufacturing, Consumer Products and more.
IncentX features include Commissions, Rebates, Royalties, Billbacks and Chargebacks and CRM. IncentX Commission feature includes tools for advance planning with real-time calculations, calculations with varying commissions and split rates, and seamless integration with the accounting software.
IncentX Royalties feature enables automatic fee calculations, ease of calculations with complex plans, streamlined Royalty management processes and accurate statements.
Most Sales Performance Management Solutions are time consuming and expensive. They fail to integrate with existing ERP and require hours of manually importing and bouncing between software. They also lack any real-time data crucial to optimizing sales performance.…
Xactly is a cloud-based solution, which allows businesses to manage processes related to commission expense accounting. Key features include status tracking, workflow configuration, process automation, compliance management and customizable reporting.
The Xactly platform enables administrators to generate commission amortization schedules in compliance with ASC 606 and make changes based on employee status change, contract adjustment, and customer churn. It comes with a reporting dashboard, allowing teams to view profitability statements, group-wise summary roll forward, and accounting model comparisons. Additionally, managers can integrate the system with pre-existing CRIM, HRIS, CLM, and CPQ systems.
Xactly helps businesses maintain commission data with insights at the customer, product, or contract level, streamlining audit evaluation. It is available on monthly subscriptions and support is provided via phone and online help desk.
I am working on Incent for almost six years now. Incent is the best tool for commission calculation. The system provides complete functionality – from credits to commissions to draws, and then running reports/analytics. It offers a lot of functions and customizations required to design complicated commission plans and calculate commissions. I like the new UI for Incent that the team rolled out a couple of months ago. Plus the new changes that the team brings are really good and make the product more usable & friendly.
1)Starting from User till Quota management it is too good, and does awesome job. 2)Calculation process in dependent on many factors and Xactlty supports most of them today. 3)Analytics is very good which gives clear picture of overall performance. 4)This nov-19 xactly provided free certification which I really appretiate.
It is super user friendly. It is easy to teach people to use.
I think that Xactly has a great look and for the standard commission practices it does well, it is highly valuable.
I like the flexibility of setting up commission rules and plans for multiple people with ease.
At the start of the year, the system requires a kind of fresh set up, which takes quite a amount of time. While I am writing Rules, I need to create a new Order Type or Credit Type, I cannot create it from the Rules page. Instead, I have to go to the specific page to create these Order or Credit Type and then return to the Rules page to write the Rule.
1) I can not do some repetitive task in bulk, which I really do not like about this software, for e.g. i. Initial Quota creation ii.Record deletion (Quota of User, Formulas, Credit and Commission rule) 2) Incentive statements are configuration is allowed up to the extent only, but for specific needs, I cannot do that in Default statement. For e.g. If I want to change the Credit type Lable name in one of the incentive statement it does not allow and it updated all the incentive statements where the same Credit Type is used. 3)Deal by Deal commission setup is hard if we try to do it on own, always need PS team help in that. 4)Also some uploads required .CSV and some .xls file format which is really not good, always need to change the format once the files are prepared.
Not able to copy/paste tiers. Have to do them one by one.
A few points for Xactly would be that Xactly still struggles with plan changes or multiple plan changes for an individual sales member and then struggles to manage YTD commissions for folks who have had a few plans. We struggle with gates in Xactly and since commissions are fluid, Xactly needs to be better at looking at YTD as well as monthly and quarterly for these changed folks. Xactly Analytics is a challenge because although it is part of the package, if all my commission data is in Incent, it should be easier to report off of it and it is not. You have to build logic in Analytics to get data that you can see so you end up pulling raw data from Incent and manually creating your reports which makes Analytics less valuable. Difficult logic is something that takes too much time sometimes to work through with external support. There is also no commission rate reporting. As sales cares what rates they get paid at, it is important to be able to track this and like other things, we have to do this manually. Sales looking for YTD data is a challenge because you have to download from Incent month by month. There should be this option for sales as well.
I would like to see the pre-built pods on the home page contain more flexibility instead of being as “canned”.
