Why You Chose SAP CRM In 2022

What I like most is the far-reaching possibility to manage marketing expenses or all marketing tasks under the tool and, above all, organize all downstream elements as quickly as possible. All this works especially well because the front end is always very clearly structured and you always have an overview.

Provides industry leading marketing solution like multichannel campaigns,social media marketing,cloud management etc… It helps to focus on customer orient sales process.it was easy to learn and customizable tool.this tool is also great for storing and organising data.

Reporting & customisation of reports are really useful.

Design. Tables. Easy to understand. Nice interface.

SAP massively helped to keep a track of all clients related activities and make decisions fast to reach overall customer satisfaction. This saved a lot of valuable time.

SAP CRM is best ERP tool for business. It gives end-to-end solutions for management, procurement , tracking and relaible solutions. SAP CRM is helping business to manage their employee, asset, infrastructure, resources and many more things.

Some key features:

– Trusted tool for great businesses

– Sales Automation

– Reporting

– Robust UI

– Work very well on windows and IOS env

– Inventory Managment

and many more features….

Well, why not use the best CRM on the planet? They are worth 105.37 billion EUR for a reason. They provide the best quality services and also a reliable tool.

What do you dislike about SAP CRM?

One thing I noticed negatively at the time was the somewhat long changeover time. The numerous tutorials or even PDF documentations are helpful, but in the mass of a major restructuring, it could all be made much easier. All in all, I can only recommend the very good training courses from SAP here for the future.

Sap needs more user friendly.this software is quiet complex because of this.some problems with the client arises.much more due to misinformation of the user than the tool itself. Code based transactions slow the system some times.one of my client was said the above pros.

I dislike the feature where you cannot go back. When you press escape it completely exits the screen in which you were.

Tool speed. Sometimes it takes so long to update data.

With all the integrated features it would be quite challenging to learn the program to a new user. some employees keep forgetting some features because of the complexity of the tool.

Although this tool doesn’t have any drawback .. it’s bit difficult to understand end to end and takes time in learning. Also this tool is costlier solution so it will be good if small business can but at lower cost or it should be free for learning purpose.

I don’t think of any. If I have to pick the most disturbing thing: It could be their cost.

What problems is SAP CRM solving and how is that benefiting you?

We switched to SAP at that time because we wanted to make our resource planning more efficient. The biggest problem was said planning and is now solved very well. All the different work packages from HR, Sales and Marketing can be reconciled with each other and are displayed very nicely thanks to the reports.

Interaction with clients was so easy.i used to store information of our clients information and data.i and I also uses email management,lead management,contact management effectively with the help of this tool

multiple packages to accommodate our varSBU’s accounting needs: purchase dept., accounts dept., HR, etc., Previously using multiple accounting software

Contract pricing. Entity addresses. Sold to relationships.

Not just one problem. SAP CRM helped me and my company to solves lot of customer related complaints quickly and efficiently and it beacuse of this overall customer satisfactons has increased massively.

This tool is helping me in Sales, Inventory Management, Resource Allocation and tracking.

FEATURES

• Customer Complaint Tracking
• Mobile Access
• Reporting/Analytics
• Email Management
• Contact Management
• Lead Management
• Routing
• Sales Pipeline Management
• Knowledge Base Management
• Campaign Management
• For Small Businesses
• Lead Segmentation
• Pipeline Management
• ROI Tracking

Pros

“The exporting and reporting tools were excellent in determining my teams trends and overall performance.”

“My experience has been excellent and has resulted in more efficiency within my group.”

“SAP has made this for us easier. Especially salesmen have ability to seek right potential in CRM data and get benefits from it.”

“SAP CRM is one of the best in the market, I used for a long time. And the support is great.”

Cons

“Massive implementation and our users hate it. Struggle with performance issues and complexity of logic.”

“Horrendous U/I and immensely slower to operate than competitors.”

“After going into this system from a life of other options this one has a lot of loops to get to the same place, some simple, some very difficult.”

“The speed of searches is slow at times with users stuck seeing spinning wheel notoriously known as ‘wheel of death.”

Pricing

Starting From: 

$58.00 /month

Pricing Model: Per User

Yes, has free trial

No free version

PRICING DETAILS (Provided by Vendor):

The solution is offered on a subscription payment model and varies depending on your requirements. SAP offers small business pricing options.