Sun. Dec 22nd, 2024

Method CRM

What is Method CRM?

A QuickBooks CRM platform, Method seamlessly syncs with your QuickBooks data, offering a shared source of truth across your organization. With Method:CRM, a fully customizable solution, you can manage leads, automate workflows and serve your customers better with self-serve portals all within a single tool. The #1 rated CRM by QuickBooks users, Method:CRM empowers thousands of small and mid-sized businesses to scale operations, increase sales and improve their bottom line.

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Method:CRM is the #1 rated CRM for QuickBooks Desktop and Online users with 1,300+ five-star reviews on Intuit’s apps.com.
Use Method:CRM’s patented QuickBooks integration to get an instant, two-way sync for your customer information, invoices, payments, and more so that your data is always up to date! Better yet, put time back in your day as Method:CRM automates lead collection as well as your estimate and invoice creation process. With Method:CRM, your productivity skyrockets and you can say goodbye to double data entry once and for all!

Method:CRM’s built-in online customer portals are designed to elevate your customer service and keep your customers coming back for more. Easily take a data-driven approach to marketing and sales with Method:CRM’s robust activity tracking and the 360-degree view you instantly get of each customer.

Method:CRM is a web-based customer relationship management software designed to help businesses handle sales data, view customer history, build email campaigns and follow up with customers. Key features include contact management, email marketing, lead management, document storage, forecasting, sales pipeline management, segmentation and workflow management.

What do you like best about Method CRM?

I expect that any quality software will help track our interaction with our customers. Method’s service team helps us get dialed in quickly so we can be productive sooner.

I love that I can customize the Method platform to fully fit the unique needs of my sales team. Plus, the customer portal feature is an absolute game-changer, allowing our customers immediate access to their account history and saving my team valuable time in having to pull up old transactions for clients.

Method has chat support available during regular business hours. Chat representatives are excellent in understanding issues and providing insight or links to the appropriate help articles. In setting up, customizing or utilizing a CRM — this type of support is critical. Method makes this easier by providing this chat support option.

How easy it is to use, and how everything can be integrated all in one. I appreciate very much that they are constantly improving to offer better service making it easier than the cmpatetion.

To start evaluating a new CRM one will have to familiarize and learn the structure and ins & outs. The knowledgebase/help center / YouTube instructions available are amazing and very helpful. Best part I like most is the connection with QuickBooks. This was and is a MUST for or office.

What do you dislike about Method CRM?

Method tends to focus on the key contact for accounts and not the account itself – At my old company, you could open up an account and see all the activity, and the tab for key contacts was just one of many tabs. Method tends to focus on the key contacts and your correspondence with them. However, if you want to log that your sales rep did a lot of cold calling with no key contacts to enter, it gets kind of comberson.

There is a bit of a learning curve initially when implementing Method CRM. It’s not as intuitive as I would like, especially if you are the one managing the interface. That being said, the customer support team is INCREDIBLE and has been a huge help whenever I have an issue, big or small.

Currently no complaints. Some things are a bit confusing at first — lead vs contact vs customer, Method’s default options being contact-centric rather than company-centric, etc. However, once you read documentation or customer service explains how things work (and implements company-centric options if needed), everything makes sense and works well.

There’s only one thing I don’t like and is the fact that I can not use it while offline, in my field of work sometimes it’s difficult to get wifi or any cellular data available so this makes it difficult to work

So far I have not come across anything major I dislike. The customization is very technical so one has to really learn the background and how things are connected. But I guess that is to be expected.

What problems is Method CRM solving and how is that benefiting you?

Method helps to track our interaction with each contact and account. This lets other team members see 6 months from now what we have already done with this customer and not start from scratch. I also like that from your emails, Method can quickly add those to the correspondence record for that person.

Thanks to Method CRM, I now have a total endpoint CRM solution for my team that fits our unique needs and doesn’t break the bank. We are better tracking our customers and sales without having to give salespeople access to QuickBooks.

Lead and opportunity management. MethodCRM has a simple interface. Once you understand the logic of who/what Method calls particular things/fields in their CRM, the software is easy to use.

They are solving issues like security information about our clients by keeping it all together in one place easily accessible by only our employees, helping us increase credibility with our clients.

Anything can be customized – you can slim apps down or make them as sophisticated and loaded with information as you want. I can create apps for different departments or different purposes and we can change them as we work with them.

Features

LEAD MANAGEMENT FEATURES
  • Lead Distribution
  • Source Tracking

Pros

“Their comprehensive approach to CRM was very cool and helpful.”
“I love the ability to keep a record of each activity and opportunities. Being able to customize things has been great for our company.”
“This product does integrate with QB, and allows you cloud access to an otherwise noncloud QB file. It has many powerful customizable features, including a powerful new template designer.”
“We have been very pleased with how we have been able to use it to solve our sales needs.”

Cons

“Jobs were no longer being overlooked because of human error. Sales tracking was non-existent before Method.”
“Before that everything was done manually very hard to follow and keep track of the work.”
“But because of the bad experience of trying to customize it and have the same tracking ability as CiviCRM, I basically wasted 6-months fooling around with it.”
“I wasn’t handed off to someone else, just dropped. Method appears to subscribe to the same LACK of service, the service industry has morphed into.”

Pricing

Starting From: 

$25.00 /month

Pricing Model: Per User

Yes, has free trial

No free version

PRICING DETAILS (Provided by Vendor):
Mix and match pricing options to create a plan that’s perfect for every member of your team. Enjoy the flexibility of plans that scale with you, with no limit on the number of paid users you can add to your account.

By andrew

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