What is RAYNET CRM?
What do you like best about RAYNET CRM?
Raynet CRM does many great things and can offer tools for different situations. For us, an overview of leads, business cases and all the related information is critical. All this information is provided clearly and can be easily worked with. This makes working in a team simple, and data is not lost. One of the things I also find interesting is Raynet’s ability to create sub-windows within a single browser window. What I like is the speed of the application itself. I’ve probably never had a time when I got stuck somewhere in the application, even when performing operations over hundreds of records. As the last point, it is worth mentioning that Raynet is constantly working on the whole application (there are updates to the application multiple times a month). All in all, Raynet gives me a clear overview of where all our business activities are, making us faster and more efficient as a team. We’ve been using Raynet since 2014 and I think that in itself is a testament to how happy we are with the tool.
What is unique about Raynet is that you don’t get just an awesome tool, but you’ll become a part of Raynet community. You will get encouraged and inspired to be a better salesman and business developer. Their online lectures and presentations are amazing.
I like how easy you can work with the CRM, it is very intuitive for everyone. The way you can manage all your tasks and contacts is very very very helpful. I use Raynet CRM for more than 7 years and I wouldn´t change it!
Even though it is the same system for all the customers, you can modify it a lot through various optional fields and busines types without any programming. Relations and connection between all entities are the best added value for our business. Their customer support is also above standard and always ready to help.
Besides the product on very good level, it is the team behind this app. We have worked together for more than 5 years and I have seen their progress over the years. They have built a successful business where they help other companies and still they are very personal. If you are a client, you feel like a part of the community which is very important. So therefore customer care is on top level. Continous progress in developing the app is must have and Raynet team can nail this.
What do you dislike about RAYNET CRM?
Until recently, I missed some of the filtering options, either over business cases or leads. Also, I was not too fond of the old business board UI. However, both of these points were resolved by Raynet in 2021, so this is no longer the case.
I didn’t like the design of the app, but recently the Raynet team redesigned the whole application. It now uses the screen space much more effectively. I don’t see any shortcomings now.
There is nothing I dislike about Raynet. If there is anything I want to change I just contact the great support. They are very helpful and are here for the clients every day and that´s what we really appreciate in our business.
Variety of options and functions can be sometimes confusing and hiding them would be a good idea. Also you have to be ready for low chance of modifying the CRM according to your specific needs because it is a standardized application.
They are still not that big as HubSpot etc., which is good but also bad because sometimes it is hard to break the market barriers so give them a chance, you will get great value in sales software which is still lighweight yet robust.
What problems is RAYNET CRM solving and how is that benefiting you?
Raynet mainly solved our problems with inefficiency and occasional data loss. We are now more efficient, get more done in less time, and don’t lose any data. We have visibility of all activities in the team and know what stages each business case or lead is in.
Our business cases take months on average to close. Understanding where are we at and what is the history of the case helps us to increase the conversion rate. We’ve experimented with a lot of different sales processes and each time we were able to adjust Raynet configuration to keep up! You can configure the flow, filters, views, add fields and connect APIs, so it doesn’t matter what your next process is, Raynet will never be the bottleneck.
There is nothing I dislike about Raynet. If there is anything I want to change I just contact the great support. They are very helpful and are here for the clients every day and that´s what we really appreciate in our business.
We have all our clients, stakeholders and key activities in one system. As our activities connected with innovation ecosystem are quite diverse, we are able to track them all there and have an overview throughout the whole organisation.
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$25.00 /month
Yes, has free trial
Yes, has free version