What is Mothernode ?
Mothernode CRM also integrates with a number of popular software applications, including GMail and Outlook. Outlook integration allows you to synchronize your calendars and contacts so you can stay organized and on top of all your important activity. Integration with Quickbooks allows you to monitor spending and revenue from your sales, customer service, and marketing departments and export that data directly into your accounting software. With all of the time and effort saved through using Mothernode CRM, you can focus more on developing big-picture strategies for growing and developing your business.
What do you like best about Mothernode?
I love Mothernode because it is a dynamic system according to its basic CRM functions and totally expandable, which becomes a scalable software according to the specific business that a company performs, that is to say that it adapts properly to these feasible and economic environments without any problem, being one of my favorite characteristics in relation to this application, specifically because of its peculiar information and administration functions in the commercial area that an entire organization acquires, emphasizing that it is also very considerable to solve the needs of the customers registered to a particular platform.
I like numbers and data, but also graphics and reports that make that data simple and accessible. Mothernode is a unique software that molds to the needs of the various departments in our organization. I like that it is adaptive and able to address our weaknesses, calming the chaos of a multi-department office – from design, sales and project management to manufacturing, accounting and management.
Mothernode is a great CRM! As a current user of MN I can say there are so many benefits to using this great tool. If you want to use one product from start to finish MN(Mothernode) is the product for you. You can enter leads, quotes, orders, ship from MN, and invoice! Did I mention they can customize to your product. For instance the business I am in is custom product so a generic CRM will not do. Mothernode has helped us achieve maximum efficiency by modeling a CRM that is best for us and how we do business. Customer service is second to none. You ask a question, for help or send over ideas on what you need the MN team is there is help! Mothernode also offers youtube videos for trainings.
We are a specialized manufacturing company, and as such, we need software that can adapt to our needs. Mothernode provides you with marketing, CRM, and ERP solutions which is a huge plus for us, considering that reduces redundancy and outdated data. On top of this, they will always work with you with any problems and actively listen to the growing needs of their clientele and will update their software based on the demand. Another awesome feature that really made us excited to work with them is their integration with Construct Connect/Insight. We are able to seamlessly add new bid jobs in as leads and their information will be updated daily. HUGE timesaver! And they don’t upsell you for anything, this is included with the pricing (you do need an Insight account though).
So many things. It has vast functionality, but it’s easy to use and has a friendly and intuitive interface. It has great reporting capabilities, and reports and filter are a breeze to set up. Service is unbelievably good, not just world class among software companies, but world class among all companies. I could go on and on…I really love this product and this company.
What do you dislike about Mothernode?
Since it is a software that comes off in two totally unified functions, both for the marketing area and customer relations, since it performs an excellent job as a CRM system, however, we can consider that it implies implementing more functions so that this application is a complete and rich server in purposes to be used, if only it will integrate functionalities to extend an e-commerce through social networks for a more effective percentage.
Sheer quantity of fields of data is Mothernode’s greatest strength, but can be a weakness. It allows you to specifically search for anything you can imagine about a lead/client, but if your organization doesn’t customize each users view to filter down to relevant areas, the sheer quantity of data can be overwhelming. Everyone in our office uses filters.
Not a dislike more of a frustration. There is so much you can do within MN and I have only been able to beginning to touch the iceberg. Another frustration is how to look up quotes, leads and orders. I wish there was one navigation page. Also running reports has been a slight headache on how they are built and not able to go back a few days on the sales management screen. Is there a way to run reports differently? Will there be a way to pull sales management reports from previous months?
I wish there were was a chat feature that could be used between the users that didn’t have to be tied to any particular job or contact. I also wouldn’t mind having a more sophisticated task assignment feature (they do have this just not as clean or obvious as I would like). I would also like to have a more sophisticated marketing drip campaign feature that will adapt based on clicks or unopens etc. Knowing the team at Mothernode, however, I wouldn’t be surprised if they eventually added this.
I’ve used them all. Most recently Salesforce. I could give you a laundry list of things I didn’t like about Salesforce. I honestly can’t think of a single thing I don’t like about Mothernode.
What problems is Mothernode solving and how is that benefiting you?
We took the initiative to implement this software, in our platforms, since it is a multi functional system and all these features can be used in the same platform, which makes this application more considerable and eye-catching for us, since we use Mothernode to manage and automate all our sales and marketing processes that we perform in the corresponding areas and assigned for such work, highlighting that through this server we have been able to make constant monitoring and stimulation of potential customers with more purchase history in our facilities, successfully adapting to the requirements necessary for our particular use and the needs that we present later.
We are firming up processes and ensuring that our projects are profitable and organized, there are a lot of hidden costs and time-sinks in a project. Mothernode keeps us our various departments on the same page and on the right track. It helps us to better plan for tomorrow and continue to improve. We would be lost without it.
Benefit of MN is having one program that can do it all. Note we are not to this point but there is potential from leads, quotes, orders to things we are moving toward like shipping, invoicing, marketing campaigns, etc. We may have been using MN for awhile but haven’t been able to move forward with the many features and use the program to its full capacity.
Mothernode has made lead management easy. Like any organization, having all of your data housed in one place is HUGE, and Mothernode provides us with this solution. From marketing, to lead management, to project management, and even to continual customer service, they provide you with a way to house all of that within their system alone. When you are having issues and reach out to customer support, they are extremely quick to remediate your problem. I have tried Zoho, Salesforce, Shopvox, etc, and NONE of them hold a candle to the customer support we have received from Mothernode.
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Pros
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Pricing
$49.00 /month
Yes, has free trial
No free version