Wed. Dec 18th, 2024

Vtiger Sales

What is Vtiger CRM?

Vtiger is an easy to use and customisable CRM leveraged by sales teams in over 300,000 companies to boost business revenue and sales performance. Vtiger adds value at all stages of the sales process from helping you capture & identify top leads, nurture deals via automated email & SMS campaigns, collaborate with teammates, analyse & forecast revenue, streamline meetings, spot deals at risk, manage proposals & quotes, and ultimately win more deals.

Everything you need to increase sales and manage your team such as find the best leads, understand customers better, boost team productivity, view forecast accurately, win more deals faster, automate repetitive tasks and more.

Vtiger CRM offers a single, unified CRM for sales, customer support and marketing teams. Vtiger CRM can be used across the entire customer lifecycle, and it allows marketing teams to capture and nurture leads, sales teams to score, track and close resulting deals and support teams to access complete customer history and provide support.
Vtiger CRM offers a single, unified CRM for sales, customer support and marketing teams. Vtiger CRM can be used across the entire customer lifecycle, and it allows marketing teams to capture and nurture leads, sales teams to score, track and close resulting deals and support teams to access complete customer history and provide support.
All customer data is stored in a single database that offers a unified view for marketing, sales and support teams. The system can be customized to suit the needs and preferences of the business. 24/5 customer support is offered via phone email, and chat.
What do you like best about Vtiger Sales?

The UI and the straightforwardness with which we can tweak the interface for our association’s need. We have utilized right around 8-9 CRMs and have sent for different clients in various verticals, for example, BFSI, ECommerce, innovation, government. Our group was exceptionally prepared to alter the facilitated model of the VTiger CRM and lion’s share of the SME in India enjoyed the way VTiger capacities. Likewise, we had the option to synchronize contacts, errands, and schedule among Microsoft and Outlook and VTiger CRM, which thus helped the group to channel messages in Microsoft Outlook and includes messages, which are fundamental. Deals experts were effectively ready to follow every one of their leads and hauling the reports structure the frameworks for month to month audit was likewise simple.

The UI and the ease with which we can customize the interface for our organization’s need. We have used almost 8-9 CRMs and have deployed for various customers in different verticals such as BFSI, ECommerce, technology, government.

Our team was specially trained to customize the hosted model of the vTiger CRM and majority of the SME in India liked the way vTiger functions.

Also, we were able to synchronize contacts, tasks, and calendar between Microsoft and Outlook and vTiger CRM, which in-turn helped the team to filter e-mails in Microsoft Outlook and adds emails, which are necessary.

Sales professionals were easily able to track each of their leads and dragging the reports form the systems for monthly review was also easy.

We were using almost 14+ module for our internal purpose.

What do you dislike about Vtiger Sales?

A bug which was enabling the executive to login as a admin. This occurred during the pilot run and we were able to rectify the problem internally.

As I mentioned keeping things simple.The looking for specific things takes time the menu tab could have been made more simpler because the new user would get bored off by searching required field.

The absence of information in certain zones of utilization of this instrument ruins its utilization eventually since this is a device with extraordinary assets and numerous capacities, so you need to set aside the effort to compose and design the cycle. In some confined cases there was an issue with contacts connected to the business dba. Scarcely any highlights like croon work won’t work of course. Need a ton of exertion to make sense of the issue. Dashboard isn’t up to the imprint. There ought to be some customizations dependent on UI or work processes .It is expressive as far as what everything expects you to include and is exceptionally perplexing. There’s a great deal of capacities that are new and a sorry supportive asset to finding by what a specific models considers it to explicitly.

Map feature available sometimes wont work properly

Quick availability of the support manpower

What problems is Vtiger Sales solving and how is that benefiting you?

This stage is very valuable once you know the fundamentals of utilizing CRM. I would state become acquainted with a free useful CRM in which you can rehearse on before paying for the CRM, when you may not realize how to utilize 85% of the accessible devices that are offered in such a vigorous stage.

The follow up with client payment, vendor contact and employee data storage and I work in architectural office as quantity surveyor. As you know there will be more number of vendors to keep track on everyone I use this tool as platform and categories the vendors and whenever I require to access to particular vendor I just type the feild I am looking for and I get results in fraction of seconds.earlier in excel it use to take hour to day.the vtiger made it easier. Thanks to vtiger

Internally; We were able to track all the leads, be it a lost lead, or on hold or an ongoing lead.

The major benefit was, the entire life-cycle of the customers were tracked in a single plane. We had couple of really good PHP developers who helped us to customized the CRM as per our need. We were able to populate the website based on the filed available on the product module. It allows the on-contact -record and on-deal internal messaging that ensures that sales team can collaborate more effectively with less work.We were able to run an efficient multi-channel support organization with vtiger. It helped in creating and assign tickets from various communications such as emails , phones , website chats and many other sources.

Its modular structure allowed us to avail high customization perks which fit according to our need.

Features

CRM FEATURES
  • Interaction Tracking
  • Activity Dashboard

Pros

“My overall experience has been very positive. In the years I have been using it I have only needed to reach out to support a few times and I was promptly assisted and my issues were always resolved.”
“It is a good software to keep track with the commercial activities. It helps me manage my leads, customers, and activities all in one place.”
“Very good experience, would recommend to anyone looking for a solid CRM.”
“My overall experience is acceptable. It works, the sales force uses it, and it has the important information.”

Cons

“Here it is difficult to find the organisation with the short names.”
“Layout, and poor integration with Google sheets.”
“The manufacturer forget the community and focus its work in On Demand version and it set aside the community that helped develop and grow globally.”
“If you are not precise with loading the leads it can be difficult to load new leads. The duplicate feature does not work too well as it’s case sensitive and I would get many duplicated leads.”

Pricing

Starting From: 

$0 /month

Pricing Model: Per User

Yes, has free trial

Yes, has free version

PRICING DETAILS (Provided by Vendor):
15-day free trial, no credit card required. Vtiger offers a number of different packages. Please contact Vtiger Sales team – sales@vtiger.com for pricing information. Rates start at $42 per user, per month (billed annually), or $30 per user, per month (billed monthly) One Enterprise: $58 per user, per month (billed annually), or $42 per user, per month (billed monthly)

By andrew

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