What is Vtiger CRM?
What do you like best about Vtiger Sales?
The UI and the straightforwardness with which we can tweak the interface for our association’s need. We have utilized right around 8-9 CRMs and have sent for different clients in various verticals, for example, BFSI, ECommerce, innovation, government. Our group was exceptionally prepared to alter the facilitated model of the VTiger CRM and lion’s share of the SME in India enjoyed the way VTiger capacities. Likewise, we had the option to synchronize contacts, errands, and schedule among Microsoft and Outlook and VTiger CRM, which thus helped the group to channel messages in Microsoft Outlook and includes messages, which are fundamental. Deals experts were effectively ready to follow every one of their leads and hauling the reports structure the frameworks for month to month audit was likewise simple.
The UI and the ease with which we can customize the interface for our organization’s need. We have used almost 8-9 CRMs and have deployed for various customers in different verticals such as BFSI, ECommerce, technology, government.
Our team was specially trained to customize the hosted model of the vTiger CRM and majority of the SME in India liked the way vTiger functions.
Also, we were able to synchronize contacts, tasks, and calendar between Microsoft and Outlook and vTiger CRM, which in-turn helped the team to filter e-mails in Microsoft Outlook and adds emails, which are necessary.
Sales professionals were easily able to track each of their leads and dragging the reports form the systems for monthly review was also easy.
We were using almost 14+ module for our internal purpose.
What do you dislike about Vtiger Sales?
A bug which was enabling the executive to login as a admin. This occurred during the pilot run and we were able to rectify the problem internally.
As I mentioned keeping things simple.The looking for specific things takes time the menu tab could have been made more simpler because the new user would get bored off by searching required field.
The absence of information in certain zones of utilization of this instrument ruins its utilization eventually since this is a device with extraordinary assets and numerous capacities, so you need to set aside the effort to compose and design the cycle. In some confined cases there was an issue with contacts connected to the business dba. Scarcely any highlights like croon work won’t work of course. Need a ton of exertion to make sense of the issue. Dashboard isn’t up to the imprint. There ought to be some customizations dependent on UI or work processes .It is expressive as far as what everything expects you to include and is exceptionally perplexing. There’s a great deal of capacities that are new and a sorry supportive asset to finding by what a specific models considers it to explicitly.
Map feature available sometimes wont work properly
Quick availability of the support manpower
What problems is Vtiger Sales solving and how is that benefiting you?
This stage is very valuable once you know the fundamentals of utilizing CRM. I would state become acquainted with a free useful CRM in which you can rehearse on before paying for the CRM, when you may not realize how to utilize 85% of the accessible devices that are offered in such a vigorous stage.
The follow up with client payment, vendor contact and employee data storage and I work in architectural office as quantity surveyor. As you know there will be more number of vendors to keep track on everyone I use this tool as platform and categories the vendors and whenever I require to access to particular vendor I just type the feild I am looking for and I get results in fraction of seconds.earlier in excel it use to take hour to day.the vtiger made it easier. Thanks to vtiger
Internally; We were able to track all the leads, be it a lost lead, or on hold or an ongoing lead.
The major benefit was, the entire life-cycle of the customers were tracked in a single plane. We had couple of really good PHP developers who helped us to customized the CRM as per our need. We were able to populate the website based on the filed available on the product module. It allows the on-contact -record and on-deal internal messaging that ensures that sales team can collaborate more effectively with less work.We were able to run an efficient multi-channel support organization with vtiger. It helped in creating and assign tickets from various communications such as emails , phones , website chats and many other sources.
Its modular structure allowed us to avail high customization perks which fit according to our need.
Features
-
-
-
-
-
-
-
-
-
-
-
Interaction Tracking
-
-
-
Activity Dashboard
-
Pros
Cons
Pricing
$0 /month
Yes, has free trial
Yes, has free version