Sage CRM Reviews 2022

I’m working now as a service engineer with KIA Motors, one of the systems we use to manage customers relation is SAGE CRM, with CRM you are able to:

– manage all the information for the customers

– increase revenue by managing

– Full Reports for any relationship you want

– effective collaboration within your team

– organize full details about customers, ( name, phone number, date of inquiry, date of service, full history details about servicing your customer, the job order, claims …etc)

Effectively adaptable. We utilize Sage CRM consistently to oversee client interchanges and to follow claims. It is coordinated with our bookkeeping framework which permits a few workers admittance to key monetary data without giving them admittance to ALL monetary data. We likewise have a totally custom screen which we use to deal with our transportation and conveyances.

I like this service because it leads to increased negotiations with potential clients since it allows each client to have a score according to their defined performance and this improves client communication and obtains better working relationship, which is excellent to carry out. It also has a very attractive, well-structured interface with well-treated information on the use of the service, what it is for and how it can help improve customer management and business processes.

What do you dislike about Sage CRM?

the support of this application annoys us a bit since it is very slow to respond and provide instant solutions to a question about the service and this generates a loss of time, annoyance and confusion for the user, for which I hope they improve this support and update it so as not to have these problems. Another problem is that the interaction with Microsoft allows you to disable security features which is a nuisance because it allows them to allow targeted attacks on the account being used.

We now and again need to reset IIS on the grounds that CRM stalls out on the web. Not certain yet why that is, as it works incredibly more often than not. Could be an issue with our server.

i think SAGE CRM needs some improvements to the user interface, it has kind of old design, so i wish if they can make it more easier to use , for example making a tap to transfer between reports or the ji=ob orders

Some bugs are there like

-the time software server is stuck.

-Follow-up task was not added successfully.

-Need to work on follow-up task pop.

-Male some further stages to classify the stages of lead.

What problems is Sage CRM solving and how is that benefiting you?

We use Sage as a service to research client work as it is software that ensures workflow around our business processes and has excellent reporting and dashboard capabilities that allow us to visualize each client’s performance. Another use that we dedicate to it is to automate tasks, budgets, orders and campaigns and this allows us to determine open and closed sales.

Record correspondences so that all representatives might be able to see. Track item guarantees. Track delivery and conveyances. Solid security, giving representatives the data that they need without giving them data that they needn’t bother with.

most use full thing of this CRM is that you can classify the leads according to there stages, and the follow up remainder came on your mail and screen is awesome.

we use sage CRM in our company (KIA motors) and that helps us to manage the customer relationship, we needed a system that provides details about customers, history of vehicle maintenance, current stage of servicing, and of course reports

FEATURES

• Collaboration Tools
• Reporting & Statistics
• Campaign Management
• Performance Metrics

Pros

“The ability to easily and efficiently turn an opportunity into a quote and then into a sale order is uniquely strong and very helpful for field based sales professionals.”

“I’ve user better programs in the past, in my opinion, but the program suffices for our needs.”

“SAGE CRM has been great for our clients. There are very few CRMs that are affordable for SMEs and can keep the full business function housed under them.”

“A solid reputation that lasts over the whole product timeline.”

Cons

“Does not work properly with high diffinition screen. Many of the claimed features on ACT PREMIUM simply not true.”

“With the Absence of offline accounting features, you cannot access accounting data without an internet connection.”

“There aren’t any tools to pick up on grammatical errors while typing.”

“That in itself is the MOST counter productive frustration – i have ever had to deal with.”

Pricing

Starting From: 

$45.00 /month

Pricing Model: Per User

Yes, has free trial

No free version

PRICING DETAILS (Provided by Vendor):

Sage CRM (cloud): $45/user/month Sage CRM (on-premise): contact Sage for pricing details.